> For the complete documentation index, see [llms.txt](https://docs.hiboo.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hiboo.io/guides/how-to-get-help.md).

# Support & Contact

## Contact Support

**Email**: <support@hiboo.io>

* General questions and technical support
* Account and billing inquiries
* Bug reports and feature requests

## Developer Resources

### Documentation

* Check our [FAQ section](/guides/general.md) for common questions
* Review API reference for endpoint details
* Browse our [Guides](https://gitlab.com/hiboo.io/sharing-api-doc/-/blob/main/3-guides/README.md) for implementation examples

## Before Contacting Support

To help us assist you faster, please include:

1. **API endpoint** you're trying to use
2. **Request/response examples** (remove sensitive data)
3. **Error messages** and status codes
4. **Your environment** (sandbox/production)
5. **Your organization**

## Service Status

Check our [status page](https://hiboo.statuspage.io) for:

* Current system status
* Scheduled maintenance
* Recent incidents and updates