# Support & Contact ## Contact Support **Email**: * General questions and technical support * Account and billing inquiries * Bug reports and feature requests ## Developer Resources ### Documentation * Check our [FAQ section](/guides/general.md) for common questions * Review API reference for endpoint details * Browse our [Guides](https://gitlab.com/hiboo.io/sharing-api-doc/-/blob/main/3-guides/README.md) for implementation examples ## Before Contacting Support To help us assist you faster, please include: 1. **API endpoint** you're trying to use 2. **Request/response examples** (remove sensitive data) 3. **Error messages** and status codes 4. **Your environment** (sandbox/production) 5. **Your organization** ## Service Status Check our [status page](https://hiboo.statuspage.io) for: * Current system status * Scheduled maintenance * Recent incidents and updates --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.hiboo.io/guides/how-to-get-help.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.